1. What is the process of exchanging information and meaning between individuals or groups called? a) Communication b) Negotiation c) Persuasion d) Presentation

Answer

The correct answer is a) Communication. Communication is defined as the process of passing information and understanding from one person to another. It involves a sender encoding a message and conveying it through a channel to a receiver, who then decodes it to understand the meaning. While the other options are related to specific types of communication—negotiation involves reaching an agreement, persuasion involves influencing others, and presentation involves delivered structured information—'Communication' is the overarching term that describes the general exchange of information and meaning.